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Answered: - Exercise A-3: Software Training Program ABC Company has 50,000


Exercise A-3: Software Training Program

ABC Company has 50,000 employees and wants to increase employee productivity by setting

up an internal software applications training program. The training program will teach

employees how to use Microsoft software programs such as Vista, Word 2010, Excel 2010,

PowerPoint 2010, Access 2010, and Project 2010. Courses will be offered in the evenings and

on Saturdays and taught by qualified volunteer employees. Instructors will be paid $40 per

hour. In the past, employees were sent to courses offered by local vendors during company

time. In contrast, this internal training program should save the company money on training

as well as make people more productive. The Human Resources department will manage the

program, and any employee can take the courses. Employees will receive a certificate for completing

courses, and a copy will be put in their personnel files. The company is not sure which

vendor s off-the-shelf training materials to use. The company needs to set up a training classroom,

survey employees on desired courses, find qualified volunteer instructors, and start offering

courses. The company wants to offer the first courses within six months. One person

from Human Resources is assigned full time to manage this project, and top management has

pledged its support.


2. Project Time Management

a. Enter realistic durations for each task and then link appropriate tasks. Be sure

that all tasks are linked in some fashion to the start and end of the project. Use

the Project Tracking Database as an example. Assume that you have six months

to complete the entire project.

b. Print the Gantt Chart view and Network Diagram view for the project.

c. Print the Schedule table to see key dates and slack times for each task.


3. Project Cost Management

a. Assume that you have four people from various departments available part time

to support the full-time Human Resources person, Terry, on the project. Assume

that Terry s hourly rate is $40. Two people from the Information Technology

department will each spend up to 25% of their time supporting the project. Their

hourly rate is $50. One person from the Marketing department is available 25%

of the time at $40 per hour, and one person from Corporate is available 30% of

the time at $35 per hour. Enter this information about time and hourly wages into

the Resource Sheet. Assume that the cost to build the two classrooms will be

$100,000, and enter it as a fixed cost.

b. Using your best judgment, assign resources to the tasks.

c. View the Resource Graphs for each person. If anyone is overallocated, make

adjustments.

d. Print the budget report for the project.


Action Items

Complete question 2,3 from Exercise A-3 Software Training Program in Appendix A.75. Follow all pertinent steps related to creating a WBS for this project.page 594

book :

INFORMATION TECHNOLOGY:

PROJECT MANAGEMENT

REVISED Sixth Edition

Kathy Schwalbe, Ph.D., PMP

Augsburg Colleg


Exercise A-3: Software Training Program

 

ABC Company has 50,000 employees and wants to increase employee productivity

 

by setting

 

up an internal software applications training program. The training program will teach

 

employees how to use Microsoft software programs such as Vista, Word 2010, Excel

 

2010,

 

PowerPoint 2010, Access 2010, and Project 2010. Courses will be offered in the

 

evenings and

 

on Saturdays and taught by qualified volunteer employees. Instructors will be paid

 

$40 per

 

hour. In the past, employees were sent to courses offered by local vendors during

 

company

 

time. In contrast, this internal training program should save the company money on

 

training

 

as well as make people more productive. The Human Resources department will

 

manage the

 

program, and any employee can take the courses. Employees will receive a certificate

 

for completing

 

courses, and a copy will be put in their personnel files. The company is not sure which

 

vendor s off-the-shelf training materials to use. The company needs to set up a

 

training classroom,

 

survey employees on desired courses, find qualified volunteer instructors, and start

 

offering

 

courses. The company wants to offer the first courses within six months. One person

 

from Human Resources is assigned full time to manage this project, and top

 

management has

 

.pledged its support

 

1.Project Scope Management

 

Create a WBS for this project and enter the tasks in Project 2010. Create milestones

 

and summary tasks. Assume that some of the project management tasks you need

 

to do are similar to tasks from the Project Tracking Database example. Some of the

 

tasks specific to this project will be to:

 

a. Review off-the-shelf training materials from three major vendors and decide

 

which materials to use.

 

b. Negotiate a contract with the selected vendor for its materials.

 

c. Develop communications information about this new training program.

 

Disseminate

 

the information via department meetings, e-mail, the company s intranet,

 

and flyers to all employees.

 

d. Create a survey to determine the number and type of courses needed and

 

employees preferred times for taking courses.

 

e. Administer the survey.

 

f. Solicit qualified volunteers to teach the courses.

 

g. Review resumes, interview candidates for teaching the courses, and develop a

 

list of preferred instructors.

 

h. Coordinate with the Facilities department to build two classrooms with 20 personal

 

computers each, a teacher station, and an overhead projection system

 

(assume that Facilities will manage this part of the project).

 

i. Schedule courses.

 


 

j. Develop a fair system for signing up for classes.

 

k. Develop a course evaluation form to assess the usefulness of each course and

 

the instructor s teaching ability.

 

.l. Offer classes

 

2. Project Time Management

 

a. Enter realistic durations for each task and then link appropriate tasks. Be sure

 

that all tasks are linked in some fashion to the start and end of the project. Use

 

the Project Tracking Database as an example. Assume that you have six months

 

to complete the entire project.

 

b. Print the Gantt Chart view and Network Diagram view for the project.

 

.c. Print the Schedule table to see key dates and slack times for each task

 

3. Project Cost Management

 

a. Assume that you have four people from various departments available part time

 

to support the full-time Human Resources person, Terry, on the project. Assume

 

that Terry s hourly rate is $40. Two people from the Information Technology

 

department will each spend up to 25% of their time supporting the project. Their

 

hourly rate is $50. One person from the Marketing department is available 25%

 

of the time at $40 per hour, and one person from Corporate is available 30% of

 

the time at $35 per hour. Enter this information about time and hourly wages into

 

the Resource Sheet. Assume that the cost to build the two classrooms will be

 

$100,000, and enter it as a fixed cost.

 

b. Using your best judgment, assign resources to the tasks.

 

c. View the Resource Graphs for each person. If anyone is overallocated, make

 

adjustments.

 

.d. Print the budget report for the project

 


 

1.

 


 

Action Items

 


 

Complete question 1,2,3 from Exercise A-3 Software Training Program in

 

Appendix A.75. Follow all pertinent steps related to creating a WBS for this

 

project.page 594

 

2.

 

book :

 


 

:INFORMATION TECHNOLOGY

 

PROJECT MANAGEMENT

 

REVISED Sixth Edition

 

Kathy Schwalbe, Ph.D., PMP

 

Augsburg College

 


 

 


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