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(Answered)-. Mr. Chips manufactures an automated vending machine that can


. Mr. Chips manufactures an automated vending machine that can prepare a single order of french fries in an average of 40 seconds. The company has placed one of its machines in the USM Student Center, where it believes customers will arrive according to a Poisson process with a mean rate of 1 per minute.

(i) Mr. Chips is considering placing a second french-fry vending machine in the Student Center. Given the current vending machine service level, would it be worthwhile for Mr. Chips to do this? Justify your answer quantitatively.

(ii) If an arriving customer found two people ahead of him/her at the vending machine (one getting fries and the other waiting), how long would you expect him/her to wait before being able to use the machine?


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